Terms of Service

Terms and conditions governing the use of our services

1. Introduction

These Terms of Service ("Terms") govern your use of the website and services provided by Bellarivia Global FZCO ("Company," "we," "us," or "our"), a company registered in Dubai Silicon Oasis, United Arab Emirates, under Trade License No. 59469.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Service Description and Scope

2.1 Services Offered

Bellarivia Global FZCO provides the following consulting and technology services:

  • Gaming consultancy services, including market entry strategy, regulatory compliance consulting, platform technology assessment, payment orchestration consulting, and operational optimization
  • Marketing research and consultancies, including market research, customer segmentation, brand positioning, go-to-market planning, and performance analytics
  • Marketing services via social media, including strategy development, influencer marketing, content creation, paid advertising, and community building
  • Technology infrastructure services, including platform implementation, system deployment, and custom solutions

2.2 Service Agreements

Specific services will be governed by separate service agreements or statements of work that detail the scope, deliverables, timeline, and fees. In case of conflict between these Terms and a specific service agreement, the service agreement shall prevail.

3. Client Obligations

By engaging our services, you agree to:

  • Provide accurate and complete information necessary for service delivery
  • Respond promptly to requests for information or approvals
  • Pay all fees in accordance with agreed payment terms
  • Use our services only for lawful purposes
  • Maintain confidentiality of any proprietary information shared
  • Comply with all applicable laws and regulations in your jurisdiction

4. Acceptable Use

You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Infringe upon the intellectual property rights of others
  • Transmit any malicious code or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services or networks
  • Misrepresent your identity or affiliation

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content, materials, methodologies, frameworks, and tools provided by Bellarivia Global FZCO, including but not limited to website content, reports, presentations, and software, are our exclusive property or licensed to us. You may not reproduce, modify, distribute, or create derivative works without our prior written consent.

5.2 Work Product

Unless otherwise specified in a service agreement, deliverables created specifically for a client as part of an engagement shall be owned by the client upon full payment. We retain ownership of pre-existing intellectual property, methodologies, and generic frameworks used in delivering services.

5.3 Client Materials

You retain ownership of all materials, data, and content you provide to us. By providing such materials, you grant us a limited license to use them solely for the purpose of delivering the agreed services.

6. Fees and Payment

  • Service fees will be specified in service agreements or proposals
  • Payment terms are net 30 days unless otherwise agreed
  • All fees are exclusive of applicable taxes
  • Late payments may incur interest at the maximum rate permitted by law
  • We reserve the right to suspend services for non-payment

7. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary and confidential information disclosed during the engagement. This obligation survives the termination of any service agreement for a period of three (3) years, unless the information:

  • Becomes publicly available through no fault of the receiving party
  • Was already known to the receiving party
  • Is independently developed by the receiving party
  • Is required to be disclosed by law

8. Limitation of Liability

8.1 No Warranty

Our services are provided "as is" and "as available." We make no warranties, express or implied, regarding the services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

8.2 Limitation

To the maximum extent permitted by law:

  • Our total liability for any claims arising from the services shall not exceed the fees paid for the specific service giving rise to the claim
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • We shall not be liable for loss of profits, revenue, data, or business opportunities

8.3 Exclusions

Nothing in these Terms excludes or limits our liability for fraud, willful misconduct, or any liability that cannot be excluded by law.

9. Indemnification

You agree to indemnify, defend, and hold harmless Bellarivia Global FZCO, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

  • Your breach of these Terms
  • Your violation of any applicable law or regulation
  • Your infringement of any third-party rights
  • Any content or materials you provide to us

10. Termination

  • Either party may terminate a service engagement with 30 days' written notice
  • We may immediately terminate or suspend services for material breach of these Terms
  • Upon termination, you shall pay for all services rendered through the termination date
  • Provisions relating to intellectual property, confidentiality, limitation of liability, and dispute resolution survive termination

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Dubai and the United Arab Emirates, without regard to conflict of law principles.

11.2 Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or invalidity thereof shall be resolved as follows:

  • Negotiation: The parties shall first attempt to resolve the dispute through good-faith negotiations for a period of 30 days
  • Arbitration: If negotiation fails, the dispute shall be finally resolved by arbitration administered by the Dubai International Arbitration Centre (DIAC) in accordance with its rules
  • The seat of arbitration shall be Dubai, UAE
  • The language of arbitration shall be English
  • The arbitral award shall be final and binding

12. General Provisions

12.1 Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, epidemics, government actions, or failures of third-party services.

12.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12.3 Waiver

The failure to enforce any provision of these Terms shall not constitute a waiver of future enforcement of that or any other provision.

12.4 Entire Agreement

These Terms, together with any applicable service agreements, constitute the entire agreement between the parties regarding the subject matter hereof and supersede all prior agreements and understandings.

12.5 Amendments

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified Terms.

13. Contact Information

For questions about these Terms, please contact us:

Bellarivia Global FZCO
Building A1, Dubai Digital Park
Dubai Silicon Oasis, Dubai, UAE
Trade License: #59469
TRN: 104952895100001
Email: support@bellarivia.ae
Phone: +971 56 295 5268
WhatsApp: +971 56 295 5268

Last updated: January 2026