Privacy Policy

How we collect, use, and protect your personal information

1. Introduction

Bellarivia Global FZCO ("we," "us," or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

This policy is compliant with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data ("PDPL") and applicable international data protection standards.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact information (name, email address, phone number, company name)
  • Business information (industry, company size, job title)
  • Communication records (emails, messages, consultation notes)
  • Technical data (IP address, browser type, device information)
  • Usage data (pages visited, time spent on site, referral sources)

2.2 How We Collect Information

We collect information through:

  • Contact forms and consultation requests
  • Email correspondence
  • Phone calls and meetings
  • Automated technologies (cookies, analytics tools)
  • Third-party sources (business partners, public databases)

3. Use of Personal Information

We use your personal information for the following purposes:

  • Responding to inquiries and providing requested services
  • Communicating about our services and updates
  • Processing and managing client relationships
  • Improving our website and services
  • Complying with legal obligations
  • Protecting our rights and preventing fraud
  • Analytics and business intelligence

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Active client relationships: Duration of engagement plus 7 years
  • Prospective client inquiries: 2 years from last contact
  • Website analytics data: 26 months
  • Legal and regulatory requirements: As mandated by applicable law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit and at rest
  • Secure access controls and authentication
  • Regular security assessments and audits
  • Employee training on data protection
  • Incident response procedures

6. Third-Party Sharing

We may share your personal data with:

  • Service providers: Companies that assist us in operating our business (hosting, analytics, email services)
  • Professional advisors: Legal, accounting, and consulting professionals
  • Regulatory authorities: When required by law or legal process
  • Business partners: With your consent, for specific services

We do not sell your personal information to third parties.

7. International Transfers

As a global organization, we may transfer your data to countries outside the UAE. When we do so, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Other legally recognized transfer mechanisms

8. Your Rights

Under applicable data protection laws, you have the following rights:

  • Right of access: Request a copy of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your data (subject to legal obligations)
  • Right to restriction: Request limitation of processing
  • Right to data portability: Receive your data in a structured format
  • Right to object: Object to certain processing activities
  • Right to withdraw consent: Withdraw previously given consent

To exercise these rights, please contact us at support@bellarivia.ae.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Ensure proper functionality of the website
  • Remember your preferences
  • Analyze website traffic and usage patterns
  • Improve user experience

You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Bellarivia Global FZCO
Building A1, Dubai Digital Park
Dubai Silicon Oasis, Dubai, UAE
Email: support@bellarivia.ae
Phone: +971 56 295 5268
WhatsApp: +971 56 295 5268

Last updated: January 2026